Refund Policy

Adastra Jewelry understand the value and emotional attachment that are connected with your purchases, and respect that. Adastra Jewelry put all efforts to offer the best customer experience and do not intend to lose your association.

If you have purchased by mistake or changed your mind, you may cancel the order within 2 days.

Refund for cancellation or return may take 24 to 48 hours. If it will take longer, we will inform you about the same. Refund in case of return is only initiated after the product has been returned and inspected for any damages and alteration. We reserve right to decline a refund in case the product is not in the original condition it was sent. In such a case we will return the product back to you and charge you a postage fee.

Refund is issued to the same account the payment was made from using the same payment method used at the time of purchase.