FAQ



Q.CAN I SELL YOUR JEWELRY UNDER MY BRAND?
We constantly look for positive association. Though you can sell our jewelry under your brand, it will always have our stamped logo for authenticity. You will be able to sell it in "association" with Adastra Jewelry.

Q. WHAT ARE YOUR PAYMENT TERMS?
We accept MasterCard, Visa, and American Express. We also accept payment through Paypal, bank transfer, L/C, T/T, Western Union.

Q DOES YOUR CUBIC ZIRCONIA FADE?
No. Our cubic zirconia does not fade. These are AAAAA grade cz which is the highest grade available and look just like diamond. Unless it is exposed to extreme harsh heat or chemicals, our cz won’t fade away.

Q.WHAT IS YOUR HANDLING TIME?
We can ship stock products within 5 days of handling time. For made to order jewelry pieces it will take us 15 days minimum to 60 days maximum to produce, depending on the complexity of the design and the quantity of the design.

Q.CAN I GET YOUR JEWELRY WITHOUT 925 STAMP?
No, This will not be possible as it is illegal and will not clear our country customs while shipping the jewelry.

Q.WHAT ARE YOUR PAYMENT TERMS?
We accept MasterCard, Visa, and American Express. We also accept payment through Paypal, bank transfer, L/C, T/T, Western Union.